Editorial enquiries — corrections and pitches
The editorial desk handles corrections, suggestions, expert pitches and content ideas. Write to [email protected]. We read every email and reply within 24 hours on weekdays. Recurring reader questions become FAQ entries on the relevant page; one-off questions are answered directly.
Contact.
Compliance enquiries — disclosure and legal
The compliance desk handles disclosure questions, source verification, privacy queries and legal correspondence. Write to [email protected]. We reply within 48 hours. For urgent responsible-play concerns, please use the in-app console rather than email.
Editorial desk
Reach our editorial desk at [email protected]. Response within 24 hours on weekdays.
Press enquiries — interviews and brand assets
The press desk handles interview requests, embargoed stories and brand assets. Write to [email protected]. We reply within 4 hours during business hours. For after-hours press enquiries, please mark the subject line "URGENT — PRESS" and we will route it to the on-call editor.
App support — KYC, withdrawal, login, contest entry
App-side issues must go through the in-app help centre, because the support team needs your account-id to investigate. The help centre is in the profile menu. We reply within 30 minutes during business hours and within 4 hours otherwise. For urgent responsible-play concerns — self-exclusion, deposit cap — the in-app responsible-play console is staffed 24×7.
Responsible play — confidential support
If you or someone you know is struggling with gambling-related harm, the iCall helpline at 9152987821 (10am–6pm, Monday–Saturday) and Gambling Therapy India offer confidential support. The responsible play hub lists every in-app tool for deposit caps, session time-outs and self-exclusion.
Responsible play support
If you have a question about responsible play or self-exclusion, the responsible play hub lists the helplines and in-app tools.
Mailing address — for physical correspondence
COME SPORTS accepts physical mail at the editorial office in Gurugram, Haryana. Please mark physical mail for the attention of the relevant team (Editorial, Compliance, Press) so it is routed correctly. We do not accept physical mail at this address for app-side support queries — those must go through the in-app help centre.
Mailing address
Editorial office · Gurugram, Haryana · India.
What changed recently — last-reviewed timestamp
This page is part of a published editorial calendar with a documented re-verification cadence. During the IPL season (late March to late May), every figure on this page is re-verified weekly. During the off-season, every figure is re-verified monthly. The full audit trail for any published number is accessible by hovering or tapping the small calendar icon beside the sub-heading.
The most recent substantive update to this page is logged at the foot of the page in the "Editorial log" section. If a published figure drifts by more than 10 percent from the underlying data, the page is updated within 24 hours and a timestamped correction note is appended.
More from COME SPORTS
Visit the COME SPORTS editorial library for the latest fantasy-cricket guides, picks, points tables and live scoreboards. Every guide is updated after every IPL match.
Related guides — where to read next
Every page on COME SPORTS links to the next page in the editorial chain. The chain starts at the fantasy cricket hub and runs through the IPL-specific hub, the prediction hub, the live scoreboard, the captain guide and the bonus guide. If you want a structured walk-through of the entire site, the fantasy guides blog is the right starting point — it covers the evergreen material in reading order.
The IPL 2026 calendar page lists every match, every venue and every squad update for the current season. The winners hub logs every prediction and every pick so you can audit our calls against the actual results. The responsible play hub documents every in-app tool for deposit limits, session time-outs and self-exclusion.
More from COME SPORTS
Visit the COME SPORTS editorial library for the latest fantasy-cricket guides, picks, points tables and live scoreboards. Every guide is updated after every IPL match.
How the editorial team is structured
COME SPORTS is run by a small editorial team of senior cricket analysts, data engineers and a full-time compliance reviewer. The cricket analysts write the guides, run the model audits and produce the captain picks. The data engineers pull the ball-by-ball feed, normalise the data and maintain the form index. The compliance reviewer reads every claim against the current state-level notifications and the latest operator terms.
The team is intentionally small. A smaller team means a tighter editorial pipeline, fewer handoffs and a faster correction cycle. It also means we cannot cover every cricket event globally — we focus on the IPL, the T20 World Cup, the Asia Cup and the bilateral series involving India.
Response time targets — by queue
COME SPORTS publishes response-time targets for every support queue. The editorial desk replies within 24 hours on weekdays. The compliance desk replies within 48 hours. The press desk replies within 4 hours during business hours and within 24 hours otherwise. The in-app help centre replies within 30 minutes during business hours and within 4 hours otherwise.
The responsible-play console is staffed 24×7 and bypasses the standard queue. For urgent responsible-play concerns — a user wanting to set a self-exclusion, a family member raising a concern — the in-app console is the fastest path. If you or someone you know is struggling with gambling-related harm, the iCall helpline at 9152987821 (10am–6pm, Monday–Saturday) and Gambling Therapy India offer confidential support.
Contact — frequently asked.
Is Contact free to read?
Yes — every page on COME SPORTS is free to read. The companion app is free to install.
Where do I download the app?
Use the download page to get the iOS, Android or direct APK link.
Is fantasy cricket legal in my state?
Most Indian states allow paid contests. The responsible play hub lists the current eligibility map — verify on app.
Independent of any operator — our editorial stance
COME SPORTS is editorially independent. We do not operate a paid fantasy app ourselves. We do not take a commission on contests entered through any third-party operator. We do not run sponsored editorial in disguise. Where we do accept sponsorship, the post is clearly labelled and reviewed under the same pipeline as every other guide.
Our funding model is straightforward: display advertising plus a flat referral fee paid by partner operators when a reader signs up via a tracked link. The flat fee is the same regardless of whether the reader plays a single contest or every match of the season, which keeps our editorial incentives aligned with the reader's.
What to include in your email — practical tips
To get the fastest possible response, please include the relevant account-id in app-side queries, the page URL in editorial queries, the publication date in press queries, and a clear description of what you want us to do. For corrections, please include the specific number or phrase that is wrong and the source you think is correct — we will verify and respond within 48 hours.
For bonus or withdrawal queries, please include a screenshot of the relevant screen in the app — this saves a round-trip. For KYC queries, please include the date of the failed KYC attempt and the error message you saw. We cannot share KYC documents by email for security reasons; the in-app help centre is the right channel.
Related guides.
How to verify any figure on this page
Every number published on COME SPORTS carries a provenance tag — the match-id, the source feed and the timestamp of the most recent verification. Hover or tap the small calendar icon beside any sub-heading to see exactly when the figure was last cross-checked against the live data feed. If you spot a number that has drifted, write to the editorial desk at [email protected] and we will reconcile within 48 hours.
For figures that depend on private data — squad pricing, KYC approval rates, withdrawal TAT — the source is documented on the methodology page. The methodology page is itself audited quarterly by the compliance reviewer, and any change to the documented process is appended as a timestamped correction note at the foot of the page.
Where we are — physical presence
COME SPORTS has its editorial office in Gurugram, Haryana. The office is open during business hours on weekdays. We do not accept walk-in visitors for editorial queries — please email the relevant team. We do accept physical mail at the office address for legal correspondence, marked for the attention of the relevant team.
The data engineering team works remotely from three locations across India. The compliance reviewer works remotely from Delhi. The cricket analysts work from a mix of Gurugram, Mumbai and Bengaluru — which keeps us close to the IPL's home broadcast market, the BCCI media centre and the franchise headquarters respectively.
Frequently asked — practical email tips
To get the fastest possible response, please include the relevant account-id in app-side queries, the page URL in editorial queries, the publication date in press queries, and a clear description of what you want us to do. For corrections, please include the specific number or phrase that is wrong and the source you think is correct — we will verify and respond within 48 hours.
For bonus or withdrawal queries, please include a screenshot of the relevant screen in the app — this saves a round-trip. For KYC queries, please include the date of the failed KYC attempt and the error message you saw. We cannot share KYC documents by email for security reasons; the in-app help centre is the right channel.
For privacy queries, please include the email address you used to sign up. For security queries (suspected account compromise), please write from the registered email address — this is the fastest way to verify identity and lock the account.
For press queries, please include the publication name, the deadline and the angle of the story. We can usually respond within 4 hours during business hours. For after-hours press enquiries, mark the subject line "URGENT — PRESS" and we will route to the on-call editor.
For compliance queries, please include the relevant state or operator and the specific question. We aim to respond within 48 hours, with a longer response for questions that require legal review.
For responsible-play concerns, the in-app console is the fastest path. Email is a slower fallback — please use the in-app console first.
For general feedback, write to [email protected]. We read every message and reply within a week.
Need more from COME SPORTS?
Reading checklist — what to do with this page
The most efficient way to read any COME SPORTS page is in three passes. The first pass is the headline — read the title, the eyebrow and the first paragraph to understand the editorial scope. The second pass is the structure — skim the section headers to build a mental outline of the page. The third pass is the deep read — work through each section in order, following the internal links as you go.
If you are short on time, every page has a one-paragraph executive summary at the top of the section list and a detailed FAQ at the bottom that covers the recurring reader questions. The summary is for the time-poor reader; the FAQ is for the reader who wants to interrogate the page before applying its framework.
Social media — where to follow
COME SPORTS publishes on Telegram, YouTube, X, Instagram, Facebook and WhatsApp. The Telegram channel is the fastest way to receive match-day updates. The YouTube channel carries the weekly preview show. The X account carries the captain picks and breaking news. Instagram carries visual content — scoreboard screenshots, prediction graphics, player headshots. Facebook is a low-priority channel. WhatsApp is reserved for the broadcast lists.
None of our social channels is staffed for support. Please use the in-app help centre or email for any support query. We do not have the staff to triage support queries on social media, and asking a support question on social exposes it to the public feed.
Why we don't have a phone support line
COME SPORTS does not currently publish a phone support line. The reason is operational — a phone line requires a 24×7 staffed queue to be useful, which is a cost we have chosen not to bear at our current scale. Email and in-app support are faster, more auditable and easier to triage.
We may add a phone line in the future if our user base grows. For now, the in-app help centre is the fastest way to reach a human. For urgent responsible-play concerns, the in-app responsible-play console is staffed 24×7 and bypasses the standard queue.
For users without smartphone access, we accept queries by email at [email protected]. The response time is the same as the in-app help centre — 30 minutes during business hours, 4 hours otherwise.
For users without email access, we accept physical mail at the Gurugram office address. Mail is slower — allow 5-7 business days for a response — but it is an option for users who cannot use the digital channels.